helpjuice.comHelpjuice - Knowledge Base Software
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helpjuice.com |
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Amazon.com Inc. |
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Home Features Pricing Examples Resources Case Studies Nanotech company improves employee training, customer support and efficiency... Going from 30+ Manuals to 1 Helpjuice Knowledge base & Providing Instant Kno... Packaging Company Optimizes Efficiency By Utilizing Helpjuice Knowledge Base... Financial Services Company 2x Training Effectiveness With Helpjuice... E-books Knowledge Management a Theoretical & Practical Guide Scaling Support with a Knowledge Base Using An Internal Knowledge Base To Super-Power Blog 20 of the Best Trello Alternatives for Project Management ... Corporate Training: Guide to Leadership Development... Employee Evaluation In 6 Steps (According To The Experts)... The Perfect Employee Evaluation Form: Templates + How-To ... Examples Case Studies Nanotech company improves employee training, customer support and efficiency... Going from 30+ Manuals to 1 Helpjuice Knowledge base & Providing Instant Kno... Packaging Company Optimizes Efficiency By Utilizing Helpjuice Knowledge Base... Financial Services Company 2x Training Effectiveness With Helpjuice... View Case Studies Examples View All Examples Blog 20 of the Best Trello Alternatives for Project Management ... Corporate Training: Guide to Leadership Development... Employee Evaluation In 6 Steps (According To The Experts)... The Perfect Employee Evaluation Form: Templates + How-To ... View All Posts Ebooks Knowledge Management a Theoretical & Practical Guide Scaling Support with a Knowledge Base Using An Internal Knowledge Base To Super-Power View All E-books Sign In Create Account Home Features Pricing Examples Resources Case Studies Nanotech company improves employee training, customer support and efficiency... Going from 30+ Manuals to 1 Helpjuice Knowledge base & Providing Instant Kno... Packaging Company Optimizes Efficiency By Utilizing Helpjuice Knowledge Base... Financial Services Company 2x Training Effectiveness With Helpjuice... E-books Knowledge Management a Theoretical & Practical Guide Scaling Support with a Knowledge Base Using An Internal Knowledge Base To Super-Power Blog 20 of the Best Trello Alternatives for Project Management ... Corporate Training: Guide to Leadership Development... Employee Evaluation In 6 Steps (According To The Experts)... The Perfect Employee Evaluation Form: Templates + How-To ... Examples Case Studies Nanotech company improves employee training, customer support and efficiency... Going from 30+ Manuals to 1 Helpjuice Knowledge base & Providing Instant Kno... Packaging Company Optimizes Efficiency By Utilizing Helpjuice Knowledge Base... Financial Services Company 2x Training Effectiveness With Helpjuice... View Case Studies Examples View All Examples Blog 20 of the Best Trello Alternatives for Project Management ... Corporate Training: Guide to Leadership Development... Employee Evaluation In 6 Steps (According To The Experts)... The Perfect Employee Evaluation Form: Templates + How-To ... View All Posts Ebooks Knowledge Management a Theoretical & Practical Guide Scaling Support with a Knowledge Base Using An Internal Knowledge Base To Super-Power View All E-books Sign In Create Account Your Search For Knowledge Base Software Ends Here Helpjuice’s easy-to-use and most powerful knowledge base software is designed from the ground up to help you scale your customer support, and, collaborate better with your team. 75% Of People Searching For Knowledge Base Software End Up Concluding With Helpjuice. Here’s what our customers say why: “We tried others, but nothing was as customizable as Helpjuice. They even customize your knowledge base for you” Ross, Director of Growth, Shipt.com “Analytics, analytics, analytics - its why we move to the solution - great to get insight into popular articles. Ability to integrate into our existing Support process and have a dedicated document view.” David, Training Manager, Sunlight Financial “Helpjuice is a no brainer. It’s extremely user friendly, has a LOT of options when it comes to making content private, and segmenting content based off groups.” Stuart, Head of Product, Cloudhouse “Intuitive interface. Makes it easy to create and deploy a rich content library.“ Manoj, Chief Strategy Officer, Reservatons.com “Helpjuice has been an incredible platform to start building our knowledge base. We had been struggling to find a good system that would give us the functionality we needed at a great price. Helpjuice has given us everything we hoped for and more and it doesn't cost an arm and a leg. In addition, the customer support is top notch. ” Tanner, Training Manager, Utah Government “We love the customized features, the customer support has been really great. It’s very easy to use (like using Google Docs or Microsoft Word). We chose Helpjuice as the pricing was good too.” Ginger, Co-Owner, Web Punch “Helpjuice provides the best of both worlds - an easy-to-use interface for people to add/edit articles, and, the flexibility to completely customize the site.” Richard, Director of Marketing, One Legal “Service has been responsive and excellent. Helped us make updates, and the software is also very easy to use with many features. Best available Knowledge Base for the money.” Jacob, Manager, Client Support, State Farm “I joined Helpjuice a few months ago and have been thrilled with the experience so far! The product is easy to use and the amount of freedom you get with the design is unprecedented.” Brianna, Support Manager, Streak “We have found Helpjuice to have more features than we expected, important reporting, wonderful customizability, and great customer support.” Will, Software Engineer, Teem Show More What is the purpose of a knowledge base? If you reading this, you are probably a Training, Customer Support, Product or Sales/Marketing manager at a growing company, and probably consider yourself ahead of the ‘curve’. With a Helpjuice knowledge base, we have helped companies like yours do 2 things very well: Scale Customer Support Via A Self-Service Knowledge Base. Over 60% of US consumers prefer an automated self-service, such as a website or mobile app, for simple customer service tasks. Your customers are always on the go, they want to use your knowledge base, more than they want to contact support – the numbers speak for themselves, you just need to make that knowledge base awesome (again). Deliver instant knowledge to your team via a internal knowledge base. 51 percent of people prefer technical support through a knowledge base. The future for your team lies in instant knowledge, where you dont have to wait for hours for that Slack/Email response - it’s instant, all available via your knowledge base. Helpjuice Knowledge Base Software Features Google-like Search Our search engine, unlike others, is built from the ground-up for knowledge base software – nothing else. We constantly observe how people search in knowledge bases and constantly improve our search engine. “Our customers love the intelligent search feature!” - Anton, CTO Extremely customizable It’s 2019, don’t settle for your knowledge base to look like a template that people presume sucks. With Helpjuice we have dozens of custom-made themes, and hand-customize every knowledge base for you, for your needs (all for free). ”It is extremely customizable. We have strict brand rules we have to follow and Helpjuice allowed us to make all the customizations we needed.” - Tyler, Director of Client Services Simple, Simple, Simple (No Training Required) Instantly author articles without having to sit on a 45 minute demo “learning” about the tool. Does this sound familiar to you? “Many of our users are not fans of having to learn a new piece of software but the ease of use that Helpjuice provides has made it incredibly easy to implement.“ Government Administration, 501-1000 employees Analytics so good you wonder how we technically do it Without analytics, your knowledge base can quickly go stale, as you have no data points t...
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